05/21/2012
Today was very interesting. Not only did I have the opportunity of visiting the Nankai University, which is the number one Service Management University in China, but I also tried some dishes that I never thought I would eat. We sat down for lunch and our waiter poured Green Tea in our glasses and offered us Coca cola. All seemed normal until the food arrived. Our meal-included dishes such as goose, pig ears, frozen tofu, three-cup chicken, and my favorite the eggplant. I have always hated eggplant, but for some reason I loved the way the restaurant prepared the dish. After an exquisite lunch, we made our way to the classroom, where Dean Mihalik gave a very interesting lecture on the 2002 Utah Olympics. He discussed how tourism has flourished incidentally from certain areas constructed near the arena such as the aerial practice jump, the zip line, and the training center located at the top of the mountain where a restaurant could be developed. Finally, our class discussed topics regarding destination marketing, the role of service management, and the misconnections of higher education among Chinese and American higher education with the graduate students that attend the University. They were very interesting individuals with a lot of knowledge. They had trouble understanding my English and just laughed at me. Overall, it was a great experience and I really enjoyed my conversations with the Asian graduate students.
Steve Cerasaro
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